Modern
warehouses, factories and supply chains are becoming enormously complex
systems. Historically, the design and control of these systems has depended
upon evolution and refinement over time to achieve high levels of performance.
As a consequence, we do not have the legacy of engineering design that is found
in digital circuits, automobiles or airplanes. But that situation is changing,
albeit slowly. This talk will describe the changes that are taking place, and
what they mean for our research and teaching missions.